Watch Repair Guide

I am writing this online guide to pass on the 20+ years of experience, fixing watches, to others who would like to learn the art of watch repairing. It is completely free for anyone to use although it is aimed at the battery fitter, jeweller or amateur watch repairer who has a small amount previous experience and would like to start mending watches. I am restricting my guide to Quartz watches only as this is a subject that is not covered well elsewhere and yet they are the majority of watches you will be asked to fix. Mending mechanical and automatic watches are covered in many places and books (i learnt from this book ‘Practical Watch Repairing’ by Donald de Carle which is an old book but very good) but to repair and fix these takes a lot more experience. This is why when repairing mechanical watches you can charge more money for repairing one of these than you can charge for mending the majority of quartz watches.
Despite this, there is decent money to be made repairing quartz watches and it is easier to learn too as there is less variation. The simple reason why fixing a quartz watch is easier is they have not changed much in the last 30 years while mechanical watches have been around for hundreds of years while the first Quartz Watch was produced in 1969.
To be a Good Watch Repairer you need experience so it is a lifetimes learning to become competent mechanical watch maker (horologist), while you can rapidly expand your business into mending quartz watches with this online guide. 
In this guide I assume you can open a watch back, adjust a bracelet and use basic tools correctly. If not, then this guide may not be for you (if I get time in the future I will make a beginners guide too).

The Basic Rules.

  • Cleanliness, Cleanliness, Cleanliness
  • Give yourself time to do it right without cutting corners
  • Respect your customer’s property even if they don’t
  • Listen to your customer. It’s your biggest source of hints when trouble shooting.
  • Use Quality Tools, Parts and Batteries

The bottom line is when you give the watch back to your customer it will be in a better state than when you were given it, even if your customer has not accepted the estimate for the repair.

Do a good job at a fair price and you can make a good living mending watches.

Thanks for looking at this guide and I hope it is of some help

A Stopped Watch: Where to Begin. – How to mend a watch that is stopped.